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Delete Personal Information Request

At Fisoma, we prioritize the security of your personal information. If you wish to delete the "InstaShow" app and remove all associated data from our servers, please follow the straightforward steps outlined below:

How to remove the "InstaShow" app from your Shopify website

Please follow these instructions to remove the "InstaShow" app from your Shopify website:

  1. Log in to your Shopify admin panel.

  2. Navigate to the "Apps" section.

  3. Locate the "InstaShow" app and click on it.

  4. Find and select the option to uninstall the app.

 

After successfully removing the "InstaShow" app, be assured that all personal data saved by the app related to you and your shop will be deleted completely from our servers. This ensures a thorough and secure deletion of your information

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Alternative solution when unable to access Shopify backend

If you cannot access your Shopify backend, or if you face any issues during the removal of the "InstaShow" app, please reach out to our dedicated support team via the "Contact Us" form. To facilitate a quick and accurate process, please provide the following information in your message:

  • Your Shop URL (Main domain)

  • Your Instagram username

This information is essential for our team to identify and promptly delete your data.

After receiving your request, our team will review the provided information and initiate the process of deleting your personal and store-related data. We strive to complete this process within 3 days.

Neon Lights

Should you have any questions or concerns during this process, please feel free to include them in your initial message, and our support team will be happy to assist you.

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