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Configure Brevo SMTP ​

Connect Brevo so UpForm can send admin notifications, customer emails, verification emails, and follow-ups through your Brevo account.

Generate a Brevo API key, add Brevo as a custom email provider in UpForm, then select that provider on each form that should use it.

Watch the Brevo setup video.

Before you begin ​

  • You need a Brevo account.
  • In UpForm, the email provider is labeled Brevo.
  • Custom providers are managed under Settings → Email configuration → Custom email providers. You can also start from a form’s Email → SMTP section with Add provider.

Generate a Brevo API key ​

  1. Sign in to your Brevo account.
  2. Open your account menu (profile or account name), then go to Settings.

Brevo account Settings menu

  1. Open SMTP & API, then select the API Keys tab.

Brevo SMTP and API Keys tab

  1. Click Generate a new API key.

Generate a new Brevo API key

  1. Name the key (for example, UpForm Email Notifications), then click Generate.

Name and generate Brevo API key

  1. Copy the key immediately. Brevo typically shows it only once.

Copy new Brevo API key

Add Brevo in UpForm ​

Add Brevo email provider in UpForm

  1. In UpForm, open Settings → Email configuration → Custom email providers.
  2. Click Add email provider.
  3. Under Provider, select Brevo.
  4. Enter:
    • API key — the Brevo API key you generated
    • Sender name — name shown as the sender (for example, Your Brand)
    • Sender email — a verified sender email or domain in your Brevo account
    • Title — optional label for this provider in UpForm (for example, Brevo)
  5. Enable Active.
  6. Click Save.

You can also open Add provider from a form’s Email → SMTP section.

Test the connection ​

  1. Use Send test email in UpForm if it is available for the provider.
  2. Confirm the test message arrives.
  3. Optionally check Transactional → Logs in your Brevo dashboard for delivery status.

Optional: Verify your sender email or domain ​

To improve deliverability:

  1. In Brevo, go to Senders & IP → Senders.
  2. Click Add a sender, or authenticate a custom domain under Domain → Authenticate a domain.
  3. Add the DNS records your provider shows, then wait until verification completes.

If this does not work as expected, Contact for help.